Shipping

May 18 2018 : Update for shipping to Russia -  please see below

When purchasing items from the web store, please allow up to 1 week for the items to be shipped.  

 

Services for shipping are Canada Post and DHL Express.

 

DHL vs Postal Service

DHL is a global express service.   Some regions are not available, however.

If quicker shipping is preferred, please consider the DHL option.   Regular postal service is reliable, but if a parcel becomes lost or delayed it will be an extra 6-8 weeks before a replacement parcel is sent out.   DHL by comparison will not require any waiting if there is a problem.  A replacement will be sent right away.    Most parcels are shipped within 2-3 business days, world wide, and delays or lost parcels are extremely rare.  

 

- Recipient phone number is required for all DHL shipments.   The delivery person will try to phone and make arrangements if the package cannot be delivered on the first attempt.

- DHL will not deliver to PO Box addresses.   A street address is required.

- DHL will not deliver to APO (US Military) addresses.

- Signature required 

- If delivery is unsuccessful (after 3 attempts) the package will be available for pickup in most cases.

 

 

Shipments within Canada

Orders over $70 

- Canada Post (Shipping included)

Orders under $70 

- Canada Post - $10.00

 

 

Shipping to the USA

Orders over $70 

- USPS (Shipping included)

- DHL Express - Add $8.00

Orders under $70 

- USPS  - Add $10.00

Note:  USPS shipments average 10-12 days.   This is not a priority option, and there can be delays passing through US Customs.   Some deliveries take longer than 2 weeks.  DHL shipments to the USA usually take 3-5 days.  

 

 

Shipping to the following countries:  Austria, Belgium, Denmark, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Italy, Luxembourg, Malaysia, Malta, Netherlands, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom

Orders over $70 

- Regular Tracked Shipping - $15.00

- DHL Express - $25.00

Orders under $70 

- Regular Tracked Shipping - $25.00

 

 

Shipping to Australia or New Zealand

Orders over $70 

- Regular Tracked Shipping - $20.00

- DHL Express - $40.00

Orders under $70 

- Regular Tracked Shipping - $30.00

 

Shipping to South Africa

Orders over $70 

- DHL Express - $25.00

Orders under $70 

- DHL Express - $35.00

 

 

Shipping to Russian Federation

All Orders

Regular Tracked Shipping - $65.00

May 2018 Update: Canada Post has increased the price for Russian shipments, and it may be better to use a parcel forwarding service in the USA.   DHL is not available for shipping to Russia at this time.

 

All other destinations:

- Rates will be calculated and confirmed before shipping.   If the rates are unacceptable, the order can be cancelled and payment refunded.