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Updates

September 6 2016

There were some delays, but the orders from the July 16 order list are being processed.

The current order # being worked on will be posted here.

1 through 25 are complete.   Order #26 is being processed.

 

 

 

July 26 2016

 

Website Updates

 

- Changed the arrangement for selecting a razor head.   More of a custom build layout, featuring blade gap options.

- Applied the same arrangement for selecting WRH series handles.

The purpose is to move towards customizing the ordering process, which allows customers to choose what they want, instead of having to choose from remaining stock.

Some items will be available today to test out these new updates.

Also note:  The website has been configured to "1 per customer".    This is to make sure more customers have a chance to make a purchase.

 

Waitlist Update

Those selected randomly from the entries on July 16 will be contacted in the coming days to begin discussing order details.

The feedback from potential customers will be considered and applied in order to create an easy and pleasant ordering process.

The main issue with the first attempt at using an online signup was a rush towards the front of the ordering list.   This online experience is analogous to customers in the physical world being invited to run towards a store shelf upon opening the front doors.  It was not intended to be this way, and it will not be this type of experience in the future.

If a competition of any sort is required in order to determine which customer to serve next, it will be a random selection.    This will eliminate potential hurdles for many, including:

- Having to adhere to a certain signup time.   Customers from around the world all have different circumstances and schedules.  For this reason, a much more accommodating method will be used.

- Having to be diligent, competitive, or even highly skilled with computers.   This will not be a requirement.   Again, this will be easy for everyone.

 

 

Shipping Updates

There will be updates coming to the shipping page very soon.   Both DHL and Canada Post will be used, and new options will be available for USA and international shipments.

 

 

July 15 2016

Latest Newsletter:  http://eepurl.com/b9rwG5

 

Shop News: Still open to hiring a fully qualified machinist.   A former co-worker is interested but not available yet.   As of now it's still a one-man operation.

A new cnc machine arrived recently.   Almost immediately after it was powered up, another machine broke down.   The source of the problem wasn't clear to the repair technicians and this caused some extra delays.   This machine has now been repaired and has been running fine for the past few days.

   

Wait List:  There have been many emails wanting to confirm the time it opens.   It will open on Saturday, July 16 at 5:00 PM GMT (Greenwich Mean Time)   More info about GMT can be found here:  http://wwp.greenwichmeantime.com/timepiece/world-clock/

Wait List Link:

https://waitlistr.com/lists/show/560

 

WAIT LIST UPDATE

The list was opened at exactly 5:00pm GMT as scheduled.

Within 2 seconds there were 94 entries.  Only 40 are needed for this list to be able to open it again in a month.  

Because of the instant results, it's clearly software related.   The list will remain open for 15 minutes, and 40 names will be selected at random.   The selected names will be displayed shortly.

 

List is now closed.   Randomly chosen entry numbers listed below:

 70, 14, 218, 151, 226, 254, 205, 193, 147, 74

312, 143, 150, 23, 190, 287, 114, 231, 153, 178

272, 213, 105, 103, 21, 236, 10, 251, 204, 65

168, 230, 269, 88, 137, 146, 290, 261, 175, 171

 

In anticipation of questions, a few points:

1) A year-long list is not desirable, so this is being ruled out.

2) There are certainly many ways to allow a list to be filled up each month.   This is the first attempt at some automated system.   The goal is to reduce emails (the old system) so more metal working can be done.

3) The intention is to serve everyone.  It is impossible to do this all at once.  Patience is appreciated.

 

July 16 Wait List 

Each person will be contacted shortly.

70. doo…
14. Jac…
218. jee…
151. cvo…
226. wda…
254. dav…
205. Ali…
193. baz…
147. Nav…
74. SYX
57. Eri…
312. Msb…
143. kev…
150. lupi…
23. DKS…
190. Tab…
287. Beb…
114. dta…
231. Nom…
153. Jps…
178. Mak…
272. Cos…
213. Uht…
105. jos…
103. bar…
21. cra…
236. rtj…
10. lak…
251. Car…
204. ksa…
65. ede…
168. stu…
230. 211…
269. vad…
88. Qua…
137. Pom…
146. Ass…
290. sun…
261. Old…
175. sna…
171. Mix... (added to resolve discrepancy with above numbers)
 

 

Online store inventory

Items will become available today.   There will also be more availability tomorrow if items are sold out.   Twitter will be used to notify when stock is being added.  

UPDATE:  Stock has been sold out, will add to inventory again tomorrow.

 

Future wait lists

The first attempt at a new system is complete.   There certainly was some disagreement over which names should be selected.   There is another list opening in about a month.   There will be another after that.   Improvements will be made if possible.